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Editorial accountability

Corrections and updates

People use this site to make decisions about money and medical care. That only works if we are honest about the times we get something wrong. When we change a factual claim we have published, we record it here, with the date, what it used to say, what it says now, and how we caught it. We log the corrections nobody reported to us as well as the ones readers find, because a corrections page that only lists complaints is not telling you much.

How we try to get it right in the first place

  • Dollar figures, deadlines, and legal rights come from primary sources (CMS, Medicare.gov, the Federal Register, state insurance departments, hospital policies), not from other articles.
  • Pages that carry figures which change by year are date-stamped with a "last verified" line, so you can see how fresh the number is.
  • Where we could not confirm something, we say so on the page rather than rounding it into a confident claim.
  • We sell no insurance and take no plan commissions, so nothing we publish is steered by who pays us. See our independence.

Found something wrong? Tell us.

Email hello@careroute.ai with the page address and what looks wrong. If you have a link to the source that contradicts us, even better. We would rather be corrected by you than keep a wrong number up, and we will post the correction here whether or not it is flattering.

The log

A Spanish page carried the wrong title tag

What it said
Our page about medical debts in collections was published with the title of a different page, "¿No Puede Pagar la Cuenta del Hospital?" ("Can't pay the hospital bill?"). That is a near-duplicate of our separate page on not being able to pay a bill, and it answered a different question than the one readers were searching.
What it says now
Retitled to "Deudas Médicas en Cobranzas: Qué Hacer y Sus Derechos (2026)", matching the page's actual content, with a description that leads on collections.
How we found it
Found during our own review of search performance, not reported by a reader. We then checked the title against the heading on all 32 of our Spanish pages to confirm the problem was isolated. It was.

Pages affected

/es/deudas-medicas-en-cobranza

Drug tier and generic-availability wording was too broad

What it said
Two overstatements. We described several drugs as sitting on a "specialty tier" when a specialty tier generally requires a drug to exceed a high monthly cost threshold these do not meet. Separately, we were close to stating that none of the Medicare-negotiated drugs has a generic, on the reasoning that the law only selects drugs without generic competition.
What it says now
Tier wording is now set per drug (brand tier for the lower-cost retail drugs, specialty only where it applies). Generic availability is described accurately: the law selects drugs that had no generic competition at the time of selection, which is not the same as none existing today. Janumet in particular now has a generic, and we say so.
How we found it
Caught while checking retail prices before publishing, when the Janumet generic turned up at roughly a third of the brand price.

Pages affected

/costs/trelegy-ellipta-cost/costs/breo-ellipta-cost/costs/linzess-cost/costs/tradjenta-cost/costs/janumet-cost

Medicare Part D cost figures were out of date across 11 pages

What it said
Our pages still quoted the 2025 Medicare Part D out-of-pocket cap of $2,000. One page was worse: it gave the 2026 cap as "about $2,000" when the correct 2026 figure is $2,100. On pages about expensive drugs, the cap is often the single number that matters most to the reader.
What it says now
Every page that states the cap now gives the current figures and labels the year: $2,100 in 2026 and $2,400 in 2027, with the maximum deductible at $615 and $700 respectively. All figures were checked against Medicare.gov before publishing.
How we found it
Found while reviewing coverage of the 2027 Medicare changes. We also checked every other dollar figure on those pages and deliberately left unrelated amounts alone, such as dental benefit caps and infusion facility fees.

Pages affected

/costs/ozempic-cost/costs/wegovy-cost/costs/zepbound-cost/costs/epidiolex-cost/costs/cesamet-cost/costs/marinol-cost/does-insurance-cover-eliquis/does-insurance-cover-wegovy/blog/medicare-extra-help/blog/cancer-bill-errors

We renamed our Medicare service

What it said
Not an error, but a change worth logging. The service was called "Medicare Decision Support", which described what we do in our words rather than the reader's.
What it says now
It is now called "Find My Medicare Plan". The web address is unchanged, so no existing link or bookmark breaks. What the service does, and the flat $99 price, did not change.
How we found it
Internal decision.

Pages affected

/medicare-decision-support

This log starts in October 2026, when we began keeping it. It is not a complete history of every edit to the site; it records changes to factual claims, not rewording, design changes, or new pages.