Hospital Financial Assistance Programs

Find specific charity care programs, eligibility requirements, and step-by-step application guides for major hospital systems. Most nonprofit hospitals are required to offer financial assistance and cannot charge eligible patients more than typical insurance rates.

What You Should Know

✓ Nonprofit Hospitals Must Help

Required to offer financial assistance and screen patients for eligibility

✓ Rate Protection

Eligible patients cannot be charged more than typical insurance rates (AGB)

✓ Common Thresholds

100% free care often available up to 200% Federal Poverty Level

✓ Apply Anytime

Most hospitals accept applications before, during, or after treatment

Hospital-Specific Programs

Baylor Scott & White Health

Texas
View Guide
100% free care up to 200% Federal Poverty Level
Discounted care 201-500% FPL with medical indigence
Texas service area requirement for non-emergency

Medical City Hospitals (All Texas Locations)

Texas
View Guide
100% free care up to 200% Federal Poverty Level
Partial assistance available up to 400% FPL for bills over $1,500
240 day application window from first bill

Texas Health Resources (29+ Hospitals)

Texas
View Guide
Financial assistance generally available up to 250% Federal Poverty Level
Sliding scale assistance available above 250% FPL
Serves 7+ million residents across 18 North Texas counties

Cleveland Clinic

Ohio, Florida, Nevada
View Guide
100% free care up to 250% Federal Poverty Level
Discounted care up to 400% FPL (40-55% discount)
HCAP program: 100% free at ≤100% FPL with automatic enrollment

Mayo Clinic

Arizona, Florida, Minnesota
View Guide
Income-based tiers for free and discounted care (varies by campus)
Eligibility considers income, assets, household size, and insurance status
Apply by campus deadline listed on the application

Houston Methodist

TexasComing Soon
Coming Soon
Comprehensive charity care program
Payment plans and prompt pay discounts
Multiple Houston-area locations

Memorial Hermann

Texas
View Guide
Financial assistance for qualified patients
Sliding scale based on income
Houston and surrounding areas

Texas Children's Hospital

TexasComing Soon
Coming Soon
Pediatric-specific financial assistance
Specialized charity care programs
Houston medical center

How to Use These Guides

1

Find Your Hospital

Select your hospital system from the list above to see specific eligibility requirements and application processes.

2

Check Eligibility

Review income thresholds, required documents, and any special requirements like geographic restrictions.

3

Apply With Confidence

Follow step-by-step instructions, use our document checklists, and contact information for help.

General Application Tips

Before You Apply:

  • • Gather all required documents before starting your application
  • • Calculate your household income including all sources
  • • Check if your hospital has geographic requirements
  • • Ask about billing holds while your application is reviewed

During Application:

  • • Complete all sections - incomplete applications delay processing
  • • Include all household members and income sources
  • • Keep copies of everything you submit
  • • Get confirmation that your application was received

If Your Charity Care Application is Denied

Don't give up if your financial assistance is denied. You have options:

  • • Appeal the decision with additional documentation
  • • Request a payment plan directly with the hospital
  • • Ask about prompt-pay discounts for self-pay patients
  • • Review your bill for errors (80% of medical bills contain them)

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Don't See Your Hospital?

We're continuously adding more hospital-specific guides. In the meantime, here are general resources that work with most hospitals:

Disclaimer: Hospital financial assistance policies change frequently. Always verify current policies directly with the hospital. CareRoute is not affiliated with any hospital system mentioned on this page.