About CareRoute
Born out of the chaos of U.S. healthcare prices, CareRoute routes you to the right level of care, shows clear out-of-pocket costs before you go, and negotiates medical bills down.
Our Mission
To help people choose the right venue of care, see clear out-of-pocket costs before they go, and win back savings on medical bills - using trustworthy clinical logic, transparent data, and automation.
Right Care
Evidence-based triage that points you to ER, urgent care, a doctor visit, or safe self-care.
Clear Costs
Personalized, in-network price estimates before you book - no more guessing at the bill.
Real Savings
Success-fee Bill Defense that fights errors and overcharges to lower what you owe.
Privacy Promise
Your health and billing data are protected with enterprise-grade security. We never sell your data. We only share when you ask us to - you stay in control.
Leadership Team
Prathima Madda
Co-Founder & Chief Medical Officer
Prathima is a primary care physician who practiced in India and conducted public health research at the Tulane University School of Medicine. At CareRoute she leads clinical safety, building the clinician-reviewed guardrails behind every recommendation and authoring the evaluation protocols the product is tested against. Her evaluation of CareRoute’s triage was cited in a peer-reviewed review in the Journal of Clinical Medicine; see the full methods and results.
Jag Kondru
Co-Founder & Chief Executive Officer
Before CareRoute, Jag was a senior software engineer at Goldman Sachs and Amazon, building large-scale financial transaction systems where precision was non-negotiable. CareRoute is personal for him: he negotiated dozens of his own family’s medical bills down using data-driven analysis, then set out to give every patient that same leverage. As CEO, he leads product and engineering, turning that hard-won playbook into a service anyone can use.