About CareRoute
Born out of the chaos of U.S. healthcare prices, CareRoute routes you to the right level of care, shows clear out-of-pocket costs before you go, and negotiates medical bills down.
Our Mission
To help people choose the right venue of care, see clear out-of-pocket costs before they go, and win back savings on medical bills - using trustworthy clinical logic, transparent data, and automation.
Right Care
Evidence-based triage that points you to ER, urgent care, a doctor visit, or safe self-care.
Clear Costs
Personalized, in-network price estimates before you book - no more guessing at the bill.
Real Savings
Success-fee Bill Defense that fights errors and overcharges to lower what you owe.
Privacy Promise
Your health and billing data are protected with enterprise-grade security. We never sell your data. We only share when you ask us to - you stay in control.
Leadership Team
Prathima Madda
Co-Founder & Chief Medical Officer
Prathima is a primary care physician who practiced in India and conducted public health research at the Tulane University School of Medicine. At CareRoute she leads clinical safety, building the clinician-reviewed guardrails behind every recommendation and authoring the evaluation protocols the product is tested against. Her evaluation of CareRoute’s triage was cited in a peer-reviewed review in the Journal of Clinical Medicine; see the full methods and results.
Jag Kondru
Co-Founder & Chief Executive Officer
Before CareRoute, Jag was a senior software engineer at Goldman Sachs and Amazon, building large-scale financial transaction systems where precision was non-negotiable. CareRoute is personal for him: he negotiated dozens of his own family’s medical bills down using data-driven analysis, then set out to give every patient that same leverage. As CEO, he leads product and engineering, turning that hard-won playbook into a service anyone can use.
Right Care. Lower Cost. Reduced Bills.
CareRoute helps you find the right care setting, see costs before you go, and reduce bills after. Get started with the app or submit a bill.
Have a bill? Submit it for reduction