Know before your care, so the bill is no surprise
Three free tools that help you get the right care at the right price, before you ever see a bill. And if a bill still comes, Bill Defense fights it down.
Medical cost is decided at two moments. Before your care, CareRoute helps you avoid the big bill. After the bill, Bill Defense cuts it down. This page is the "before."
Symptom triage: ER, urgent care, or home?
Get a recommendation in about 2 minutes, so you don't overpay for the wrong setting (an ER visit can cost many times what urgent care does for the same problem).
Unlike a general chatbot, our triage is evaluated on standardized clinical vignettes with 100% emergency safety, and grounded in real cost data.
Check your symptomsInsurance-aware cost estimates
See what a visit or procedure will actually cost on your plan, and whether you qualify for free or discounted care.
Enter your ZIP, insurance, and household income, and we factor in the hospital financial assistance that most cost tools ignore.
Estimate a costCost-aware provider search
Find in-network providers near you, surfaced with cost in mind, not just the nearest name on a list.
Insurer directories are built for network compliance and don't surface cost differences between in-network providers. We do.
Find lower-cost providersWhy this is different
No one else puts all three in one place: clinical triage, financial-assistance-aware estimates, and cost-aware provider search. General health chatbots talk about symptoms but route you nowhere. Insurer directories list providers but hide cost. CareRoute covers the whole decision, before your care and after the bill.
And if a bill shows up anyway?
That is what Bill Defense is for. We review the bill, find the reduction path, and negotiate it down, working directly with the provider. No fee unless we save you money.
See how Bill Defense worksWant these tools with your history saved and your costs tracked over time? Get the CareRoute app for iOS or Android.