Losing coverage is not the final word

Lost Medicaid Over the Work Requirements? Here Is Exactly What to Do Next

Take a breath. A lot of these losses are a paperwork or reporting problem, not a finding that you no longer qualify, and those are often fixable. Here is a calm, step-by-step plan: find out why, appeal in time to keep coverage running, fix the gap, get bridge coverage, and deal with any bills.

What should you do first?

Answer three quick questions and we will point you to the first move, then the rest. Nothing is saved. This is general information, and the rules vary by state.

1. Do you think you actually met the ~80 hours a month, or were exempt?

2. Did you get a termination notice with an appeal deadline?

3. Do you already have medical bills from care while uninsured?

1. First, find out why you lost it

Before anything else, find your termination notice and read the reason. This one detail decides your best move. In Arkansas, the only state to run Medicaid work requirements before, most people who lost coverage were actually working or exempt; they lost it because they could not get through the reporting system. So the first question is not whether you qualify, it is whether this was a reporting problem.

Common reasons that are usually fixable

  • You were working or exempt but did not report your hours, or your state's data did not match.
  • A notice went to an old address, so you never saw the request and missed the response window.
  • A monthly reporting deadline was missed by a little.
  • Your exemption (pregnancy, caregiving, a health condition) was never documented with the state.

Why this matters: a paperwork loss is often fixable, sometimes without even filing a formal appeal. But you still have to act fast, because the same notice that explains the reason also starts the clock on your appeal and cure deadlines.

2. Appeal, and do it in time

You have the right to appeal any Medicaid termination through a fair hearing. Two deadlines matter, and the first one is the one people miss most.

Before your coverage-end date: appeal to keep coverage on

The state must give advance notice (generally at least 10 days) before stopping coverage. If you request a fair hearing before that end date, your coverage can keep running while the appeal is decided. This is called aid paid pending, and it is the reason to act immediately.

Up to about 90 days: request the hearing

You generally have up to about 90 days from the date on your notice to ask for a fair hearing. That is a federal maximum, and some states allow less, so the deadline printed on your own notice is what governs. Request it in writing and keep proof of when you asked.

How to request it

  • Use the notice. Your termination notice must tell you how to appeal and by when. Follow those instructions exactly.
  • Include your proof. If you were working or exempt, attach pay stubs, an employer letter, school enrollment, a volunteer log, or a doctor's note.
  • Ask for aid paid pending if your coverage has not ended yet, and file before the end date on the notice.
  • Get free help. A navigator or legal-aid office can file the appeal with you at no cost.

For the full appeal walkthrough, including reconsideration after a paperwork drop, see how to appeal a Medicaid denial or termination.

Appeal windows are federal rules that can vary by state, and the deadline on your own notice always governs. Requesting a hearing does not guarantee the decision goes your way; it gives you the process to make your case.

3. Fix the gap (cure the reporting problem)

If this was a reporting failure rather than a real change in eligibility, the fastest path back is often to simply submit what was missing. Many states have a way to restore coverage once you comply, and you can do this at the same time as an appeal, you do not have to choose one.

Submit the missing hours or proof right away

  • Report the hours you actually worked, studied, trained, or volunteered for the months in question.
  • Attach the documentation: pay stubs, an employer letter, school enrollment, a signed volunteer log, or treatment records.
  • If you are exempt, submit the proof now (a doctor's note, caregiving or pregnancy records) and ask that the exemption be put on file.
  • Keep copies of everything you send and any confirmation number you receive.

Whether restoring coverage requires a new application or a simpler reconsideration varies by state and is still being finalized. Contact your state Medicaid agency and ask what it takes to have coverage reinstated after a work-requirement termination.

4. Get bridge coverage so you are not uninsured

While you sort out the appeal or the cure, do not go without coverage. Losing Medicaid opens doors that are not available the rest of the year.

A 60-day Special Enrollment Period on the Marketplace

Losing Medicaid is a qualifying life event that opens a 60-day Special Enrollment Period on the ACA Marketplace (HealthCare.gov or your state exchange). You do not have to wait for open enrollment. Depending on your income, subsidies may make a plan low-cost, and in some cases the benchmark plan is $0 per month. A free navigator can help you enroll (LocalHelp.HealthCare.gov or call 2-1-1).

Your children may still qualify for Medicaid or CHIP

Children qualify at higher income levels than adults, and the work requirement applies to expansion adults ages 19 to 64, not to kids. Even if you lost your coverage, your children may still be eligible. Check with your state Medicaid agency and keep their coverage active.

Community health centers see you regardless of insurance

Federally Qualified Health Centers provide care on a sliding fee scale based on your income, insured or not. Find one at findahealthcenter.hrsa.gov. This keeps routine and urgent needs covered while your coverage is being restored.

5. Already have bills? Charity care and Bill Defense

If you got medical care during the gap and now have a bill, you have two strong moves, and you can use both at once.

Apply for the hospital's charity care

Nonprofit hospitals must offer a financial assistance program (also called charity care) under federal 501(r) rules, and the application window is usually long, often around 240 days from your first bill. That means you typically still have time to apply even after the bill arrives, and it can reduce or wipe out the balance for people under certain income levels. Losing Medicaid is exactly the kind of income situation these programs are built for.

Send the bill to CareRoute Bill Defense

CareRoute is independent. We review the bill for errors, check that it was processed correctly, apply for financial assistance where it fits, and negotiate the balance down. You do the appeal for coverage for free with a navigator; where CareRoute is paid is the bill. It is free to submit, and you only pay if we save you money.

Free to submit. You only pay if we save you money. We do not charge you to appeal your coverage.

Frequently asked questions

I lost Medicaid over the work requirements. What is the very first thing to do?

Find the termination notice and read why you were dropped. Many losses are a reporting or paperwork problem (you were working but did not report it, a notice went to an old address, or a monthly deadline was missed) rather than a finding that you are truly ineligible, and a paperwork loss is often fixable. The notice also tells you how and by when to appeal, so act on it right away.

How long do I have to appeal, and can I keep my coverage during the appeal?

You generally have a limited window to request a fair hearing, often up to about 90 days from the date on your notice, but 90 days is a federal maximum and some states allow less, so the deadline printed on your own notice is what counts. If you request the hearing before your coverage-end date, your coverage can keep running while the appeal is decided (this is called aid paid pending). The state must give advance notice (generally at least 10 days) before stopping coverage, so appealing quickly is what protects it. We cannot promise the appeal will be granted; this describes the process only.

It was a reporting problem. How do I fix it (cure) instead of appealing?

If you lost coverage only because hours or a document were not reported, submit the missing hours and proof as soon as possible. Many states have a way to restore coverage once you comply, and you can pursue this at the same time as an appeal. See our guides on how to report your work hours and, if you work for yourself, how to document self-employment hours. Keep copies of everything you send and any confirmation you receive.

How do I get health coverage right now so I am not uninsured?

Losing Medicaid is a qualifying life event that opens a 60-day Special Enrollment Period on the ACA Marketplace (HealthCare.gov or your state exchange). You do not have to wait for open enrollment. Depending on your income, subsidies may make a plan low-cost or in some cases $0 per month. A free navigator can help you enroll (LocalHelp.HealthCare.gov or call 2-1-1).

Can my kids still have Medicaid even if I lost mine?

Often yes. Children qualify for Medicaid and CHIP at higher income levels than adults, and the work requirement applies to expansion adults ages 19 to 64, not to children. If you lost coverage, your children may still be eligible, so check with your state Medicaid agency and keep their coverage active even if yours lapsed.

I already got medical care while uninsured and now have a bill. What can I do?

Two things, and you can do both. First, apply for the hospital financial assistance program (also called charity care). Nonprofit hospitals must offer one under federal 501(r) rules, and the application window is usually long (often around 240 days from the first bill), so you typically have time even if the bill already arrived. Second, CareRoute Bill Defense can review the bill for errors, appeal it, and negotiate it down. It is free to submit and you only pay if we save you money.

Where can I get free help with the appeal or with enrolling in new coverage?

The appeal itself is free, and trained helpers can assist at no cost: Marketplace navigators, legal aid, and community health workers. Find in-person help at LocalHelp.HealthCare.gov or by calling 2-1-1. Community health centers (FQHCs) also provide care on a sliding fee scale based on income, regardless of insurance status. CareRoute does not charge you to appeal; where we are paid is Bill Defense.

Do these deadlines and rules work the same in every state?

No. The federal work requirement sets a floor (about 80 hours a month of work or qualifying activity for most expansion adults ages 19 to 64, with states implementing by January 2027), but appeal windows, the cure and reconsideration process, and reporting mechanics vary by state and are still being finalized. Always read the notice you received and contact your state Medicaid agency for the rules that apply to you.

Related

Sources & references

This is general information, not legal or benefits advice, and does not create a client relationship. The work requirement framework (about 80 hours a month for most expansion adults ages 19 to 64, with states implementing by January 2027) and the appeal and cure processes are set by federal and state law, are still being finalized, and vary by state. The deadline on your own notice always governs. For your specific case, read your notice and contact your state Medicaid agency, a navigator, or a legal-aid office. Last updated: September 2026.