INTEGRIS Health Financial Assistance: Free Care at 200% FPL + Sliding Scale to 300% FPL (2026 Guide)
INTEGRIS Health is the largest nonprofit, Oklahoma-owned health system in the state, operating 20+ hospitals and 180+ clinics. Their financial assistance program offers 100% free care for patients at or below 200% of the Federal Poverty Level, plus sliding-scale discounts of 80% to 97% for patients between 151% and 300% FPL. You must apply within 240 days of your first billing statement.
Quick Eligibility Facts
100% Free Care
Patients at or below 200% FPL (single: up to ~$31,920/yr) qualify for a full charity care write-off on medically necessary services.
80-97% Sliding Scale Discounts
Patients between 151% and 300% FPL receive discounts of 80% to 97% on their bills. The exact percentage depends on your income level within that range.
240-Day Application Window
You must apply within 240 days of your first billing statement. If you already paid and are later approved, INTEGRIS will refund amounts exceeding the AGB calculation.
Oklahoma's Largest System
20+ hospitals including INTEGRIS Baptist Medical Center, INTEGRIS Southwest Medical Center, INTEGRIS Health Edmond, and community hospitals across the state.
Who Qualifies (2026 Federal Poverty Guidelines)
| Family Size | 200% FPL (Free Care) | 300% FPL (Max Sliding Scale) |
|---|---|---|
| 1 Person | $31,920 | $47,880 |
| 2 People | $43,280 | $64,920 |
| 3 People | $54,640 | $81,960 |
| 4 People | $66,000 | $99,000 |
| 5 People | $77,360 | $116,040 |
| Income Level (% FPL) | Benefit |
|---|---|
| 0-200% FPL | 100% Free Care (Full Charity Write-Off) |
| 151-300% FPL | 80% to 97% discount on a sliding scale |
| Above 300% FPL | Not eligible for standard financial assistance (payment plans may be available) |
Important Notes
- Both uninsured and underinsured patients (including those with insurance who have high out-of-pocket costs) can apply.
- Financial assistance covers medically necessary services only. Elective and cosmetic procedures are excluded.
- Emergency care will never be delayed or withheld based on your ability to pay or financial assistance status.
- Approved patients will never be charged more than Amounts Generally Billed (AGB) to insured patients.
- INTEGRIS remains independently Oklahoma-owned. A proposed acquisition by SSM Health did not go through.
Collection Practices (Why You Should Apply Early)
INTEGRIS Health has an aggressive history of suing patients for unpaid medical bills. An Oklahoma Watch investigation found that INTEGRIS filed at least 4,275 lawsuits against patients, making it one of the most active hospital systems in the state for medical debt litigation.
Protect Yourself
- INTEGRIS has pursued wage garnishments ranging from a few hundred dollars to over $10,000 per case.
- Apply immediately after receiving your first bill. Do not wait for collections.
- Keep copies of everything and send by certified mail so you have proof of your application date.
- Contact CareRoute Bill Defense if you have already been sent to collections or sued.
INTEGRIS Health Hospitals in Oklahoma
Oklahoma City Metro
Regional Oklahoma
This is not an exhaustive list. INTEGRIS Health operates additional clinics, urgent cares, and physician practices across Oklahoma. Visit integrishealth.org/locations for a complete directory.
How to Apply (Step by Step)
Check Your Eligibility
Free care at 200% FPL or below. Sliding-scale discounts (80-97%) between 151% and 300% FPL. Both uninsured and underinsured patients can apply. Use the income table above to see where your household falls.
Contact the INTEGRIS Business Office
Call (855) 409-5458 or email [email protected]. You can also visit in person at 5300 N Independence Avenue, Suite 130, Oklahoma City, OK 73112 (Monday through Friday, 8:00am to 5:00pm). A financial counselor can explain your options and help with the application.
Download and Complete the Application
Visit the INTEGRIS Health financial assistance page at integrishealth.org to download the application, or request a paper copy by calling (855) 409-5458 or emailing [email protected]. Fill out the application completely and sign where required.
Gather and Submit Documentation
Include income verification (tax returns, pay stubs, benefit letters) and any other requested documents. Submit by mail, fax to (405) 949-9120, or in person at the Business Office. Keep copies of everything you submit and note the date.
Await Determination
INTEGRIS Health will review your application and notify you of their decision. Follow up with the Business Office to confirm receipt and check status. If approved, discounts are applied retroactively to your account. If you already paid, you may receive a refund for amounts exceeding the AGB calculation.
Deadline: 240 Days from First Statement
You must submit your financial assistance application within 240 days of your first billing statement. Missing this deadline may disqualify you from assistance, so apply as soon as possible after receiving your bill. Given INTEGRIS Health's history of aggressive collection practices, do not delay.
Documents You Will Need
- Most recent federal tax return (or recent pay stubs if unavailable)
- Benefit letters (Social Security, disability, unemployment)
- Bank statements and insurance information (if applicable)
- Government-issued photo ID and proof of household size
Key Insights About INTEGRIS Health
- Formed in 1995 from a merger of Baptist Healthcare of Oklahoma and Oklahoma Healthcare Corporation. Employs 12,000+ caregivers across 20+ hospitals with 2,000+ beds.
- Generates approximately $1.5 billion in annual revenue. Seven of 10 Oklahomans live within 30 miles of an INTEGRIS facility.
- A proposed acquisition by SSM Health did not go through. INTEGRIS remains independently Oklahoma-owned.
- INTEGRIS had a major contract dispute with UnitedHealthcare in early 2026, temporarily going out-of-network for UHC members.
- A 2023 data breach affected patient information, resulting in class action litigation.
- Dollar For patient advocates can help you apply for charity care at INTEGRIS at no cost to you.
Need Help Navigating INTEGRIS Health Financial Assistance?
If you are struggling with an INTEGRIS Health bill, unsure whether you qualify, or need help with the application process, CareRoute Bill Defense can review your case and advocate on your behalf at no upfront cost.
Get Help with Your BillIf Your Application Is Denied
Steps to Take After a Denial
- Request the denial in writing with a specific explanation of why you were denied.
- Appeal the decision by providing additional documentation, correcting errors, or explaining special circumstances such as job loss or high medical expenses.
- Ask about payment plans even if full financial assistance is denied. INTEGRIS Health offers payment plans for remaining balances.
- Request an itemized bill and review it for errors, duplicate charges, or services you did not receive.
- Contact the Oklahoma Attorney General if you believe INTEGRIS is not following its published financial assistance policy.
Common Denial Reasons
- Incomplete application: Call (855) 409-5458 to confirm what was missing, then resubmit.
- Income too high: Ask about hardship provisions for medical debt, job loss, or other circumstances.
- Missed 240-day deadline: Ask if late applications are accepted. Explain the reason for delay.
Oklahoma Patient Protections
As a 501(c)(3) nonprofit, INTEGRIS is required under federal law (26 USC 501(r)) to publicize its financial assistance policy, limit charges to AGB for eligible patients, and make reasonable efforts to determine eligibility before extraordinary collection actions.
Oklahoma Medical Bill RightsContact Information
INTEGRIS Business Office
Major Hospitals
Official Resources
Frequently Asked Questions
Who qualifies for free care at INTEGRIS Health?
Patients with household income at or below 200% FPL (about $31,920/year for a single person) qualify for 100% free care. Patients between 151% and 300% FPL may receive 80-97% discounts on a sliding scale. Both uninsured and underinsured patients can apply.
How long do I have to apply?
You must apply within 240 days of your first billing statement. If you already paid and are later approved, INTEGRIS will refund amounts exceeding the AGB calculation. Given their history of aggressive collections, apply immediately.
Does INTEGRIS Health sue patients for unpaid bills?
Yes. An Oklahoma Watch investigation found that INTEGRIS filed at least 4,275 lawsuits against patients, including wage garnishments. Applying for financial assistance before your account goes to collections is the best way to protect yourself.
Was INTEGRIS Health acquired by SSM Health?
No. A proposed acquisition by SSM Health did not go through. INTEGRIS Health remains independently owned and operated as Oklahoma's largest nonprofit health system.
How do I contact INTEGRIS about financial assistance?
Call (855) 409-5458, fax (405) 949-9120, or email [email protected]. Visit in person at 5300 N Independence Ave, Suite 130, Oklahoma City, OK 73112 (Monday through Friday, 8:00am to 5:00pm).
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