Office Visit, Established Patient (Moderate Complexity)
CPT 99214 is the most commonly billed office visit in America, used over 100 million times per year. It covers a 30 to 39 minute visit with moderate medical decision making for an established patient. Providers charge an average of $263.55 for this visit, but Medicare pays only $135.61 for the physician fee in an office setting (1.9x markup). In a hospital setting, the physician fee drops to $84.50, but the hospital adds a separate facility fee on top.
CPT 99214 at a Glance
- Average provider charge: $263.55
- Medicare physician fee (office): $135.61
- Medicare physician fee (hospital): $84.50 + separate facility fee
- Typical markup: 1.9x over Medicare office rate
- Visit duration: 30 to 39 minutes
- Decision complexity: Moderate
- Patient type: Established (seen before)
- Beneficiaries (2023): 24.6 million
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How the Medicare Rate Is Calculated
Medicare does not set prices arbitrarily. Every procedure is valued using Relative Value Units (RVUs) across three components, then multiplied by a national conversion factor of $33.4009 (2026). Here is the exact math for a 99214 visit:
| Component | What It Covers | Office (Non-Facility) | Hospital (Facility) |
|---|---|---|---|
| Work RVU | Physician time, skill, and judgment | 1.30 | 1.30 |
| Practice Expense RVU | Rent, staff, equipment, supplies | 1.83 | 0.80 |
| Malpractice RVU | Professional liability insurance | 0.10 | 0.10 |
| Total RVU | 3.23 | 2.20 | |
| x $33.4009 | 2026 conversion factor | $135.61 | $84.50 |
Medicare Rate by State
Medicare adjusts the national rate based on your location using Geographic Practice Cost Indices (GPCIs). The same 99214 visit pays differently in each state, ranging from about $98 in Arkansas to $138 in Silicon Valley (a 41% spread).
Medicare Rate by State (2026)
Medicare adjusts payments by location using Geographic Practice Cost Indices (GPCIs). Select your state to see the adjusted rate.
Sample State Rates (Office Setting)
| State | Medicare Pays | Avg. Charge | Markup |
|---|---|---|---|
| Texas (Austin) | $111.14 | $263.55 | 2.4x |
| California (Los Angeles) | $119.73 | $263.55 | 2.2x |
| New York (Manhattan) | $122.52 | $263.55 | 2.2x |
| Florida (Fort Lauderdale) | $111.38 | $263.55 | 2.4x |
| Ohio | $102.59 | $263.55 | 2.6x |
| Mississippi | $98.52 | $263.55 | 2.7x |
| Arkansas | $97.65 | $263.55 | 2.7x |
| Alaska | $132.07 | $263.55 | 2.0x |
Rates shown are for the non-facility (office) setting using 2026 GPCIs and the $33.4009 conversion factor. The average provider charge of $263.55 is the 2023 national average from CMS utilization data. Actual charges vary by provider.
What Insured Patients Actually Pay for a 99214 Visit
If you have health insurance, you do not pay the provider's full charge of $263.55. Your insurer has a negotiated rate with the provider, typically 120% to 200% of the Medicare rate. For a 99214 visit, that negotiated rate is usually $160 to $270. What you owe depends on your plan design:
| Your Situation | What You Likely Pay | How It Works |
|---|---|---|
| Copay plan (deductible met or N/A) | $25 to $75 | Flat copay per specialist or primary care visit |
| Coinsurance plan (deductible met) | $32 to $54 | 20% of the negotiated rate ($160 to $270) |
| High-deductible plan (deductible NOT met) | $160 to $270 | You pay the full negotiated rate until your deductible is met |
| Medicare Part B | $27.12 | 20% of the Medicare-approved amount ($135.61) |
| Medicaid | $0 to $5 | Minimal or no cost-sharing in most states |
Should You Use Insurance or Pay Cash?
If you have a high-deductible health plan (HDHP) and have not met your deductible, you are paying the full negotiated rate for every visit. For a 99214 office visit, this is typically $160 to $270 through insurance. Many providers offer a cash-pay rate of $125 to $175 for the same visit, which can be cheaper.
When Cash-Pay Wins
- You are unlikely to meet your deductible this year (low expected utilization)
- The provider's cash rate is below the insurer's negotiated rate
- You want to see an out-of-network provider without a referral
When Using Insurance Wins
- You are close to meeting your annual deductible
- You expect significant medical expenses later this year
- Your copay is less than the cash-pay rate
- You need the visit documented for insurance continuity of care
Common Billing Problems with 99214
Upcoding from 99213 to 99214
A 99213 visit (low complexity, 20 to 29 minutes) pays $95.19, while a 99214 pays $135.61. That 42% jump creates a financial incentive to code visits at the higher level. If your visit was a brief check-in, a single straightforward issue, or lasted less than 25 minutes, ask the billing department why it was coded as 99214 rather than 99213. You can request the visit notes, which document the time spent and the complexity of decision making.
Split billing during preventive visits (modifier -25)
If you mention a new symptom during your annual physical, providers can bill the preventive visit (covered at 100% under ACA) plus a separate 99214 with modifier -25 for the "problem" portion. This is legitimate when a genuinely new medical concern is addressed. But if the conversation was brief or the issue was minor, the additional charge may not be justified. Review your EOB: if you see both a preventive code (99395-99397) and a 99214 on the same date, verify that a distinct medical issue was evaluated and documented.
Facility fee on top of the physician charge
If your doctor's office was acquired by a hospital system (increasingly common), your visit may now be billed as a hospital outpatient visit. The physician charge drops from $135.61 to $84.50, but the hospital adds a facility fee of $100 to $300, making the total higher. Check your bill for a separate "facility fee" or "outpatient hospital" line item. If this is new since your doctor joined a hospital network, this is the cause.
Time-based billing errors
Since 2021, E/M office visits can be coded based on either medical decision making or total time. If time-based, 99214 requires 30 to 39 minutes of total time (including chart review and care coordination, not just face-to-face time). If your visit was 28 minutes total, it should be coded as 99213, not 99214. Providers sometimes round up on time documentation. Your patient portal may show appointment duration that contradicts the billed code.
Related Office Visit Codes
| Code | Description | Time | Medicare (Office) | Avg. Charge |
|---|---|---|---|---|
| 99212 | Established, straightforward | 10-19 min | $63.29 | $113.04 |
| 99213 | Established, low complexity | 20-29 min | $95.19 | $179.97 |
| 99214 | Established, moderate complexity | 30-39 min | $135.61 | $263.55 |
| 99215 | Established, high complexity | 40-54 min | $192.39 | $381.33 |
| 99204 | New patient, moderate complexity | 45-59 min | $177.36 | $395.78 |
Frequently Asked Questions
How much does CPT 99214 cost without insurance?
Without insurance, an office visit billed under CPT 99214 costs $150 to $350 depending on the provider and location. The national average charge is $263.55. Many providers offer a cash-pay discount of 20 to 40%, bringing the price closer to $160 to $210. For comparison, Medicare pays $135.61 for this visit in an office setting.
What is the difference between 99213 and 99214?
CPT 99213 is a 20 to 29 minute office visit requiring low complexity medical decision making. CPT 99214 is a 30 to 39 minute visit requiring moderate complexity medical decision making. The 2026 Medicare rate for 99213 is $95.19 versus $135.61 for 99214, a 42% difference. If your visit was shorter than 30 minutes or involved a straightforward issue, you may have been upcoded to 99214.
How much does insurance pay for a 99214 office visit?
Commercial insurance plans typically negotiate rates between 120% and 200% of Medicare, meaning they pay roughly $160 to $270 for a 99214 visit. Your out-of-pocket cost depends on your plan: with a copay plan you may pay $25 to $75, with coinsurance you pay 10 to 30% of the allowed amount, and if your deductible is not met you pay the full negotiated rate.
Can I be billed for 99214 during a preventive visit?
Yes. If you bring up a new medical concern during a preventive wellness visit (like an annual physical), the provider can bill a separate 99214 with modifier -25 on top of the preventive code. This is called split billing. While technically permitted, the additional charge catches many patients off guard because the preventive visit itself is covered at no cost under the ACA. Ask your provider before your visit whether raising a new concern will trigger a separate charge.
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