Chest Pain: When to Go to the ER vs Urgent Care vs a Doctor

Clear red flags for chest pain, when to call 911, and what to expect at different care settings—plus estimated costs.

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Updated September 2025

🚨 Call 911 Immediately If You Have:

  • Crushing, severe chest pain or pressure
  • Pain spreading to arms, jaw, neck, or back
  • Shortness of breath with chest pain
  • Sweating, nausea, or feeling of impending doom

Don't drive yourself. Call 911 or have someone drive you to the nearest ER.

Go Now: Red Flags (Call 911)

High-Risk Symptoms

  • • Severe, crushing chest pain
  • • Pain that feels like "elephant sitting on chest"
  • • Pain radiating to left arm, jaw, or back
  • • Chest pain with shortness of breath
  • • Cold sweats with chest discomfort
  • • Nausea or vomiting with chest pain

High-Risk Situations

  • • Age 40 or older with new chest pain
  • • Known heart disease or previous heart attack
  • • Diabetes with chest symptoms
  • • Family history of early heart disease
  • • Recent chest trauma or surgery
  • • Taking blood thinners

When in doubt, choose the ER. Heart attacks can present differently, especially in women, older adults, and people with diabetes.

When ER Is Appropriate

Short answer: choose the ER if your chest pain is severe, new, or accompanied by red‑flag symptoms — the ER can immediately rule out life‑threatening causes.

Tests You Might Get

Standard Workup

  • • EKG (electrocardiogram) - immediate
  • • Chest X-ray
  • • Blood tests for heart enzymes (troponin)
  • • Complete blood count and metabolic panel

If Needed

  • • CT scan of chest (rule out blood clot)
  • • Echocardiogram (heart ultrasound)
  • • Stress test (sometimes)
  • • Cardiac catheterization (if heart attack)

What to Expect

Wait time: High-risk chest pain gets immediate attention (ESI Level 2)

Monitoring: Continuous heart monitoring until cleared

Observation: May require 6-12 hours for serial heart enzyme tests

When Urgent Care or Doctor Is Reasonable

Short answer: consider urgent care or your doctor only when pain is mild and stable without red flags.

Urgent Care

Consider for:

  • • Mild, stable chest discomfort
  • • Chest pain clearly related to muscle strain
  • • Minor chest pain with cold/respiratory symptoms
  • • Chest wall tenderness from coughing

Limitation: Cannot rule out heart attack. May refer to ER if concerned.

Primary Care Doctor

Consider for:

  • • Chronic, stable chest discomfort
  • • Follow-up after ER clearance
  • • Chest pain with anxiety/stress
  • • Acid reflux-related chest pain

Best for: Non-urgent evaluation and ongoing management.

Important: If chest pain worsens or you develop red flag symptoms while at urgent care or waiting for a doctor appointment, go to the ER immediately.

Best Place to Go — Quick Comparison

Care SettingWhen to ChooseTests You'll GetTypical Cost
Emergency Room
Severe/crushing pain, red‑flag symptoms, or high‑risk conditions.EKG, chest X‑ray, troponin labs; CT or echo if needed.
$1,500–$5,000+
Most comprehensive
Urgent Care
Mild, stable pain likely musculoskeletal or viral; may refer to ER.Exam; sometimes EKG; limited labs/imaging.
$200–$500
Basic evaluation
Doctor (Primary Care)
Chronic/stable symptoms; anxiety/reflux; post‑ER follow‑up.Exam; outpatient tests ordered as needed.
$150–$300
Ongoing management

Cost Disclaimer: Estimates are before insurance and vary by location, tests needed, and specific treatments.

Definitions: Charges = provider list price; Allowed amount = insurer‑negotiated price (insurer payment + your cost share); Costs (HCUP) = hospital’s internal expense estimate; Out‑of‑pocket = your deductible/coinsurance/copay.

Sources: KFF Health System Tracker — ED costs & facility fees; KFF — ED out‑of‑pocket amounts; AHRQ HCUP (SB #311) — Treat‑and‑release ED visit costs; AHRQ MEPS — Office‑based visit payments; CMS Physician Fee Schedule (E/M, EKG, CXR); CMS OPPS Addenda — ED facility APCs; CMS Clinical Laboratory Fee Schedule.

Got a bill already? See our Medical Bill Reduction guide for practical steps to lower what you owe.

What to Prepare Before You Go

Information to Have Ready

  • Insurance card and photo ID
  • List of current medications
  • Emergency contact information
  • Recent medical records if relevant
  • Allergies and medical conditions

Be Ready to Describe

  • • When the pain started
  • • What the pain feels like
  • • What makes it better or worse
  • • Associated symptoms
  • • Similar episodes in the past
  • • What you were doing when it started

Frequently Asked Questions

Should I call 911 for chest pain?
Call 911 immediately if you have crushing chest pain, pain spreading to arms/jaw/back, shortness of breath, sweating, nausea, or feel like you're dying. Don't drive yourself to the hospital.
When is urgent care appropriate for chest pain?
Urgent care may be appropriate for mild, stable chest pain without red flag symptoms, especially if it's related to muscle strain, mild respiratory symptoms, or anxiety. However, when in doubt, choose the ER.
How much does ER treatment for chest pain typically cost?
ER chest pain evaluation typically costs $1,500-$5,000+ depending on tests (EKG, chest X-ray, blood work, CT scan). Your insurance coverage and deductible will determine your out-of-pocket costs.
What tests will they do for chest pain in the ER?
Common tests include EKG (electrocardiogram), chest X-ray, blood tests for heart enzymes (troponin), and potentially CT scan or stress testing depending on your risk factors and symptoms.

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Last updated: September 1, 2025 • Reviewed by Prathima Madda, MBBS • This is educational content only, not medical advice. For emergencies, call 911.